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Refund and Returns Policy

Overview

Our refund and returns policy lasts 7 days. If 7 days have passed since your delivery, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

  • Donations

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back without prior authorization of a refund.

Refunds

We only refund items if they are defective or damaged. If you need to return a defective or damaged item, email us at [email protected].

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Clearance items

Only non-clearance priced items may be refunded. Clearance items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].

Need help?

Contact us at {email} for questions related to refunds and returns.